Information
At Baliwood Utah, we understand the importance of clear and transparent shipping and return policies. We are committed to ensuring your satisfaction with every hand-carved piece of furniture and household good you purchase. Explore our policies below for a seamless shopping experience.
Frequently asked questions
Here you'll find answers to common questions regarding our shipping and return processes at Baliwood Utah. We aim to provide all the necessary information to make your purchase as smooth as possible. If you have any further questions, please don't hesitate to contact us.
What's the most important thing to know about how you ship your products?
Your unique, hand-carved items are shipped securely from our location in Utah. We take great care in packaging to ensure your treasures arrive safely at your doorstep.
How are shipping costs calculated?
Shipping costs are calculated based on USPS rates, ensuring you receive the most accurate and fair pricing for delivery.
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What is your policy for returns?
At Baliwood Utah, we take pride in the quality of our handcrafted items. Products are not returnable unless they arrive damaged. If you receive a damaged item, please contact us immediately with photos of the damage, and we will work with you to resolve the issue.
Do you offer local pickup or delivery options?
Yes, most of our products are available for local pickup at our Vernal location, Market on Main, located at 64 E Main, Vernal, Utah. This option allows you to save on shipping costs and see your chosen item in person before taking it home.
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Shop with confidence
At Baliwood Utah, we are dedicated to providing exceptional service and quality products. We hope this page has addressed any concerns regarding shipping and returns. We invite you to explore our unique collection of hand-carved furniture and household goods. If you have any further questions, please reach out to us. Thank you for choosing Baliwood Utah.